Liyana Halim / Chief Product Officer
Perspectives from a life in leadership.
The latest essay
Small-business software is being sold on automation rates. For an owner whose name is on the tax return, a system that shows its confidence and asks before it posts is worth more than one that is right slightly more often and never says when it is guessing.
Read the essaySmall-business software is being sold on automation rates. For an owner whose name is on the tax return, a system that shows its confidence and asks before it posts is worth more than one that is right slightly more often and never says when it is guessing.
Per-user pricing was designed for offices. For a warung, a sari-sari store or a family contractor, the right unit is the business and its month, priced in local currency and paid in the way the owner already pays for everything else.
Software companies expanding across Southeast Asia still treat localisation as language plus currency. For products that touch invoices, tax and payments, the real work is country rules, and it needs owners with the authority to stop a release.