Sofia FerraroChief Technology Officer · Essays & perspective

Sofia Ferraro · Chief Technology Officer · Europe

Twenty-seven years across operators, suppliers and towers

CHAPTER 1 · Jan 2021 — Present

Chief technology officer

Corvalta Mobile

Sector
Mobile network operation, with fixed broadband on wholesale fibre and 5G fixed-wireless access
Ownership
Privately held: 64% Brenvale Infrastructure Partners, 36% founding shareholders
Company scale
€1.46bn revenue and €418m EBITDA in 2025
Employees
2,680 employees, plus about 1,800 contractor staff in field and network services
Geography
Italy
Reporting to
Chief executive; presents to the board and reports quarterly to its audit and risk committee
Team
8 direct reports; 1,120 technology colleagues
Financial scope
€305m annual capital expenditure (2025); €372m technology operating costs, including €76m of network electricity

Mandate

Make a network built for fast growth secure, cheaper to power and demonstrably resilient, beginning with the removal of a supplier that had come to be treated as high-risk.

Outcomes

  • Replaced a high-risk supplier's radios on 4,100 sites and moved the packet core to two other suppliers, for €214m against a €196m plan.
  • Cut network electricity from 448 GWh (2022) to 362 GWh (2025) while traffic rose 71%; energy per gigabyte fell 53%.
  • Introduced quarterly live failover between core sites after the July 2024 outage; eight tests completed, the last five with no customer-visible interruption.
  • Moved 151,000 of 168,000 copper customers to fibre or fixed wireless under a per-sector capacity cap.
  • Grew an open-interface radio pilot to 240 sites; tender prices for the replacement programme came in about 18% below our cost model.

Decisions in context

I joined Corvalta when its network had grown faster than its records. The company had built 9,400 sites in eight years, with two radio suppliers, a core assembled in stages and documentation that lived largely in engineers' heads. Within three months the board asked me for a plan to remove a supplier that had come to be treated as high-risk, and the energy crisis of 2022 then more than doubled our electricity bill. My work since has been to answer both together: we replaced the core and the radios on 4,100 sites, switched off 3G two and a half years early and more than halved energy per gigabyte. After the July 2024 voice outage I changed how resilience is tested and reported to the committee. I also led the engineering side of moving 168,000 copper customers to fibre or fixed wireless. I am not a director of Corvalta or of its holding company.

Reason for the move

Current appointment; completing the 5G standalone core migration and the third-core-site decision in 2027.

CHAPTER 2 · Feb 2017 — Dec 2020

Chief technical officer

Torrevia Towers

Sector
Passive mobile infrastructure: towers, rooftop sites and indoor systems hosting several operators
Ownership
Owned by two infrastructure funds after a 2015 carve-out from a mobile operator
Company scale
€410m–€515m annual revenue during tenure
Employees
About 420
Geography
Italy
Reporting to
Chief executive; reported the energy programme to the board's sustainability committee
Team
6 direct reports; 190 engineering and energy staff
Financial scope
€120m annual capital expenditure; €44m annual energy and maintenance budget

Mandate

Cut the energy and diesel costs of an ageing tower estate and engineer the towers to host more tenants and heavier 5G equipment.

Outcomes

  • Replaced diesel generators with solar panels and lithium batteries on 1,450 off-grid and weak-grid towers; generator running hours fell 64%.
  • Reassessed 3,200 towers for 5G antenna loads, strengthening 610, which supported a rise in tenants per tower from 1.62 to 1.91.
  • Introduced battery autonomy classes based on what each site served, now the company's specification standard.
  • Cut the energy and maintenance budget by 11% in real terms over four years.

Decisions in context

Torrevia had been carved out of a mobile operator two years before I arrived, and its commercial team was rightly focused on adding tenants to existing towers. I was hired to make the estate ready for them and cheaper to run. That meant a structural reassessment of towers for heavier 5G antennas, a programme to replace diesel generators at off-grid and weak-grid sites with solar panels and lithium batteries, and a battery standard set by what each site served rather than one figure for all. Studying energy systems part time at the Politecnico Albrenta gave me the vocabulary to argue with our power suppliers on their terms. I reported the energy programme to the board's sustainability committee each year. I left when Corvalta, one of our anchor tenants, asked me to run its network, a move I declared to Torrevia's chief executive, Enrico Malfante, as soon as the conversation began.

Reason for the move

Recruited by Corvalta Mobile, one of Torrevia's anchor tenants, to run its network; I declared the approach to Torrevia's chief executive when it began.

CHAPTER 3 · Sept 2012 — Jan 2017

Director, radio access network

Aldera Comunicações

Sector
Integrated mobile and fixed telecommunications operator
Ownership
Listed in Lisbon, with a European telecom group holding a controlling stake
Company scale
€1.05bn–€1.12bn annual revenue during tenure
Employees
About 3,000
Geography
Portugal, mainland and Atlantic islands
Reporting to
Chief technology officer
Team
4 direct reports; 160 radio engineers
Financial scope
€95m annual radio capital expenditure; technical lead for a radio-sharing agreement covering 1,900 sites

Mandate

Build the 4G network and negotiate, then run, a radio-sharing agreement for the interior of Portugal with a rival operator.

Outcomes

  • Took 4G population coverage from launch to 97% by 2016.
  • Negotiated a fifteen-year radio-sharing agreement with Marévia Móvel covering 1,900 sites, with exit terms agreed before cost-sharing terms.
  • Decommissioned 640 duplicate sites, saving about €22m a year in operating costs.
  • Presented the technical case and exit terms of the sharing agreement to Aldera's board in 2014.

Decisions in context

Aldera hired me from the supplier side to build its 4G network and to negotiate a radio-sharing agreement with Marévia Móvel for the interior of Portugal, where neither operator could justify a network of its own. The rollout kept to schedule. The sharing negotiation took eight months, most of them spent on governance, cost allocation and exit terms rather than on engineering. We decommissioned 640 duplicate sites and saved about €22 million a year in operating costs. In 2014 I presented the technical case and the exit terms to Aldera's board, my first appearance before a board. Working for an operator after nine years at a supplier showed me how much an operator's engineers know about their own network that never reaches a tender, and how much bargaining power an operator gives away when it writes a contract without them. I returned to Italy in 2017.

Reason for the move

Returned to Italy to lead engineering at a tower company.

CHAPTER 4 · Jul 2008 — Aug 2012

Head of managed network operations, Greece

Halvorsk Networks

Sector
Telecom equipment and managed network services
Ownership
Listed European equipment maker; the Greek contract sat within its services business
Company scale
Group revenue €19bn–€22bn; Greek contract worth €58m–€64m a year
Employees
About 60,000 worldwide; 340 on the Greek contract
Geography
Greece: Athens, Thessaloniki and island operations
Reporting to
Head of managed services, southern Europe
Team
340 engineers and technicians, about a third transferred from the client operator
Financial scope
€58m–€64m annual contract value, with service credits of up to 12% of fees

Mandate

Run a Greek mobile operator's radio and transmission network under a seven-year managed-services contract, meeting its service levels at falling cost.

Outcomes

  • Met the contract's network availability commitments in every year of my tenure.
  • Absorbed four successive fee reductions totalling 21% while traffic grew, by renegotiating which work could wait.
  • Planned island summer capacity two seasons ahead, cutting August congestion complaints by about half.
  • Kept technician attrition below 9% a year through three years of frozen pay by promoting from within.

Decisions in context

Halvorsk ran the radio and transmission network of a Greek mobile operator under a seven-year managed-services contract, and I led the 340 people who did it, about a third of whom had transferred from the operator. Eighteen months after I arrived the financial crisis began, and the client reduced the fee every year while traffic grew. I renegotiated the service levels so that the cuts fell on work that could wait, such as cosmetic site maintenance, rather than on restoration times, and I planned summer capacity for the islands two seasons ahead. Keeping technicians through three years of frozen pay was the hardest part of the job, and we lost fewer than I feared because we promoted from within. I left wanting to be accountable for a network as its owner rather than as its contractor.

Reason for the move

Moved to the operator side to lead a radio network directly.

CHAPTER 5 · Apr 2003 — Jun 2008

Integration engineer, then 3G rollout project manager, Italy

Halvorsk Networks

Sector
Telecom equipment supply, installation and integration
Ownership
Italian business of a listed European equipment maker
Company scale
Italian revenue €400m–€520m during tenure
Employees
About 1,100 in Italy
Geography
Italy
Reporting to
Head of network rollout, Italy
Team
From 2005, a project team of 45 engineers and 12 installation subcontractors
Financial scope
3G rollout contracts worth about €140m over three years for two operators

Mandate

Integrate new 3G radio and core equipment with operators' existing networks, then deliver rollout projects to time and acceptance.

Outcomes

  • Integrated 3G equipment into two operators' networks with existing 2G systems.
  • Delivered about 2,300 3G sites for two operators between 2005 and 2008.
  • Introduced a site-readiness check before installation crews were dispatched, cutting repeat visits by about a third.
  • Agreed acceptance tests with both operators that later became the Italian business's standard.

Decisions in context

I joined Halvorsk's Italian business as an integration engineer while operators were building their first 3G networks, and spent two years making new radio and core equipment work with customers' existing systems. From 2005 I managed rollout projects for two operators, with 45 engineers and a dozen installation subcontractors. The job taught me how a supplier allocates scarce engineers between customers, how acceptance tests are negotiated and why a contract that names no owner for the interfaces between systems will produce faults that nobody owns. I also learnt to refuse an operator's project manager when a site was not ready for installation, which made me unpopular for a week and saved weeks later. In 2008 Halvorsk asked me to take on its contract in Greece, my first role running a whole network.

Reason for the move

Asked to lead the company's managed-services contract in Greece.

CHAPTER 6 · Oct 1999 — Mar 2003

Radio planning engineer, central Italy

Nerantel

Sector
Mobile network operation
Ownership
Privately held Italian mobile operator
Company scale
€3.1bn–€3.6bn annual revenue during tenure
Employees
About 7,500
Geography
Italy; my work covered Abruzzo and Molise
Reporting to
Radio planning manager, central Italy
Team
Individual contributor; coordinated two drive-test teams
Financial scope
Planning responsibility for about 140 new GSM and early 3G sites a year

Mandate

Plan new GSM sites, and later the first 3G sites, in Abruzzo and Molise, from coverage prediction to landlord agreement.

Outcomes

  • Planned about 420 sites over three and a half years.
  • Introduced drive-test verification within thirty days of every new site going live.
  • Reduced the share of sites needing a second mast to cover their planned area from about 15% to 6%.

Decisions in context

My first job was planning radio sites for Nerantel's GSM network, and then its first 3G sites, in Abruzzo and Molise. I worked from prediction tools, drive tests and a great deal of time on hillsides with landlords and municipal officials. My first site above L'Aquila missed one of the two villages it was meant to cover, and it took eight months to add a second mast. I learnt to trust measurements over maps, and to plan for the permit, the access road and the power connection as carefully as for the coverage. I coordinated two drive-test teams and saw how much of a network's quality depends on field engineers who report what they actually see. I left because I wanted to understand how the equipment I was planning around worked inside, and the only place to learn that was at a supplier.

Reason for the move

Joined an equipment maker to understand how the equipment I was planning around actually worked.

What I am looking for next

I intend to complete two pieces of work at Corvalta before considering a move: migrating our remaining customers onto the 5G standalone core, due by June 2027, and preparing the evidence for the board's decision on a third core site in the 2027 budget. After that I would consider a group CTO role in a multi-country mobile or converged operator, or the chief technology role at a network infrastructure company, such as a tower or wholesale fibre business, where energy, resilience and supplier choice are the main technical questions. I would want to report to the chief executive, to hold both network engineering and network operations rather than one of them, and to present directly to the board's risk committee. I am less suited to a role defined by IT transformation or customer-facing digital products, which are real disciplines but not mine. I would relocate within southern Europe, and Lisbon or Athens, where I have worked before, would suit me. I would not take a role whose first task is to reduce field operations headcount without a plan for the work those people do.