Begin with the question you want to examine

I welcome a short introduction from a chair or nomination committee considering an outside director, from an organiser planning a substantive session on pricing communication, partner retail channels or marketing measurement, and from researchers studying older customers and digital services. Please describe the organisation, the question or audience, the time involved and any relationship with Hinoura Communications or its partners, so that I can consider conflicts before we speak. Executive search approaches are not something I am taking up while I remain Hinoura's CMO. I cannot discuss Hinoura's unpublished pricing, partner terms or customer data, and I do not handle individual customer complaints through this site; a Hinoura customer will receive a faster and better answer through our customer centre or any Hinoura shop. Please do not send contracts, bills or personal information with a first message. I reply in Japanese or English, usually within two weeks.