Victoria HayesChief Strategy Officer · Essays & perspective

Victoria Hayes · Chief Strategy Officer · United States

Six appointments, each spent learning where volume risk sits

Executive Vice President and Chief Strategy Officer

Tallisford Thermal Systems, Inc.

Sector
Vehicle thermal management: heating and air-conditioning modules and battery cooling for light vehicles; cooling packages for heavy trucks and off-highway machines
Ownership
Listed on the New York Stock Exchange since a 2011 spin-off; no controlling shareholder
Company scale
US$3.72bn revenue and US$431m adjusted EBITDA in 2025
Employees
14,600
Geography
Southfield, Michigan headquarters; 15 plants in the United States, Mexico and Canada; engineering centres in Southfield and Racine, Wisconsin
Reporting to
President and Chief Executive Officer; presents at every Board and Finance Committee meeting
Team
34 across strategy, corporate development, market intelligence and the integration office; five direct reports
Financial scope
US$1.43bn of transactions led since 2021; runs the capital-allocation process for US$210–260m of annual capital expenditure; no operating P&L

Mandate

Reduce the company's dependence on its largest customer and on combustion-engine content, and give the board a capital-allocation process able to decline an award.

Outcomes

  • Led the US$640m acquisition of Quenmore Heat Transfer in June 2022; integration savings reached US$24m a year by 2025.
  • Sold Engine Cooling to Corrander Capital Partners for US$790m in March 2024; net debt fell from 2.6x to 1.5x adjusted EBITDA within a year.
  • Staged battery-thermal capacity, building one plant instead of three and avoiding about US$230m of idle capital.
  • Reduced the largest customer's share of revenue from 34 per cent in 2021 to 23 per cent in 2025.
  • Raised documented USMCA-qualifying content in Mexican module shipments from 58 to 91 per cent during the 2025 tariff changes.

Decisions in context

Our chief executive asked me to lead strategy in March 2021, after I had shown the board a run-off analysis of the business I was then running. The mandate was blunt: we were too dependent on one Detroit-based customer and on parts for engines that would eventually stop being built, and the board saw awards as good news without seeing the capital behind them. In five years we bought Quenmore Heat Transfer, sold Engine Cooling, staged our battery-thermal capacity and kept our Mexican module plants through the 2025 tariffs. Each decision faced serious internal opposition, and each cost something visible. I lead a team of 34 with five direct reports, present at every board and Finance Committee meeting, and own no operating P&L. Revenue fell from US$4.48 billion in 2021 to US$3.72 billion in 2025 as we reshaped the portfolio, while our largest customer's share fell from 34 to 23 per cent.

Reason for the move

Current role. Not seeking an executive move; pursuing one independent directorship with the consent of Tallisford's board.

Vice President and General Manager, Engine Cooling

Tallisford Thermal Systems, Inc.

Sector
Vehicle thermal management, including radiators, charge-air coolers and oil coolers for combustion-engine light vehicles
Ownership
Listed on the New York Stock Exchange; no controlling shareholder
Company scale
US$4.3bn group revenue in 2020; Engine Cooling US$1.15bn
Employees
16,900 in the group; about 4,300 in Engine Cooling
Geography
Five Engine Cooling plants in Michigan, Indiana, Ontario and Coahuila
Reporting to
President, Light Vehicle Thermal
Team
About 4,300 people; seven direct reports, including five plant managers
Financial scope
Business-unit P&L of US$1.15bn revenue and about US$140m EBITDA; annual capital budget of US$35–50m

Mandate

Protect margins in a business whose new awards were shrinking, and decide which plants and product lines had a future.

Outcomes

  • Held the EBITDA margin at about 12 per cent through the 2020 shutdowns.
  • Consolidated two Michigan operations into one plant, cutting fixed cost by US$17m a year.
  • Won a charge-air cooler award for a hybrid pickup programme worth about US$70m a year at peak.
  • Built the business's first ten-year run-off model by product line, later used in its sale.

Decisions in context

Tallisford recruited me in January 2018 to run Engine Cooling, my first operating P&L: US$1.15 billion of revenue, five plants and about 4,300 people making radiators, charge-air coolers and oil coolers. The business was profitable but losing share of new awards as customers planned hybrid and electric platforms. I consolidated two Michigan operations, cutting US$17 million of fixed cost a year, and kept margins near 12 per cent through the 2020 shutdowns by bringing furloughed lines back in the order customers' schedules required rather than all at once. I also built a ten-year run-off model for every product line, which showed the business worth more to a committed buyer than to us. Presenting that model to the board in late 2020 led directly to my next role. Running the unit gave me what consulting and private equity had not: the experience of carrying a P&L whose decline I could slow but not stop.

Reason for the move

Asked by the chief executive to become chief strategy officer after presenting the run-off analysis to the board.

Vice President, Strategy and Corporate Development

Stellbrook Commercial Vehicle Components, Inc.

Sector
Braking, wheel-end and air-system components for heavy trucks, trailers and buses
Ownership
Listed on Nasdaq; widely held
Company scale
US$2.1bn revenue in 2017
Employees
9,800
Geography
Columbus, Ohio headquarters; plants in Ohio, Kentucky, South Carolina and Nuevo León
Reporting to
Chief Executive Officer
Team
Nine; three direct reports
Financial scope
Four acquisitions totalling US$310m; business case for a US$95m plant in Apodaca, Nuevo León; no P&L authority

Mandate

Build a corporate-development function and plan for a truck market that swings by a third between peak and trough.

Outcomes

  • Completed four acquisitions in trailer and bus components totalling US$310m.
  • Wrote the business case for the Apodaca plant, opened in 2016 with 1,100 employees.
  • Made mid-cycle volume the valuation basis for every transaction.
  • Led the 2016 capacity review that closed one Kentucky line during the downturn.

Decisions in context

I joined Stellbrook in August 2013 to build its corporate-development function. The company made brakes, wheel-end parts and air systems for heavy trucks, trailers and buses, and its earnings followed the North American truck cycle closely. When production fell by about a third between 2015 and 2016, the case for diversifying into trailer and bus components became urgent, and we completed four acquisitions totalling US$310 million. I insisted that each be valued at mid-cycle volumes, which cost us one deal we wanted and spared us two we would have regretted. I also wrote the business case for a new plant in Apodaca, Nuevo León, which opened in 2016 and employed 1,100 people by the time I left. My team was nine people, and I reported to the chief executive. I left because I had spent fifteen years advising on, investing in and planning for other people's P&Ls, and wanted to carry one.

Reason for the move

Wanted to run a P&L rather than advise one, and Tallisford offered a business unit in the product family where I had started.

Operating Principal, Industrials

Ferrisford Capital Partners

Sector
Mid-market private equity investing in industrial and automotive-supplier businesses
Ownership
Private partnership
Company scale
US$1.6bn of committed capital across two funds
Employees
38
Geography
Chicago; portfolio companies across the Midwest and northern Mexico
Reporting to
Managing Partner, Industrials
Team
Two associates; interim leadership teams at portfolio companies
Financial scope
Operating responsibility for three portfolio companies with combined revenue of about US$680m

Mandate

Buy and stabilise supplier assets sold out of the 2009 restructurings, then prepare them for sale.

Outcomes

  • Led operational diligence on nine supplier acquisitions, of which three closed.
  • Served eleven months as interim chief operating officer of a metal-stamping portfolio company, removing one surplus press line.
  • Took two portfolio companies to sale, returning 2.4 times invested capital.
  • Diversified one portfolio company from four customers to eleven before its sale.

Decisions in context

I joined Ferrisford in January 2009, as the restructurings in the US auto industry put supplier plants and product lines on the market at distressed prices. My job was to judge which of them could be stabilised and to help run the ones we bought. I led operational diligence on nine opportunities; we bought three. At one, a metal-stamping company with four customers and more press capacity than they would ever need, I spent eleven months as interim chief operating officer, closing a surplus line and winning new customers until it had eleven. Two of our companies were sold during my time, returning 2.4 times the capital invested. Private equity taught me to value a business at mid-cycle volume and to think about its next owner from the first day, habits I still use. I left because a holding period is too short to live with the consequences of a strategy.

Reason for the move

Wanted to own a strategy inside one company for longer than a holding period.

Associate, later Engagement Manager, Automotive and Industrial Practice

Harwick Lane Partners

Sector
Strategy consulting
Ownership
Private partnership
Company scale
About US$450m of annual fees by 2008
Employees
1,300
Geography
Chicago office; client work in Michigan, Ohio, Germany and Mexico
Reporting to
Engagement partner
Team
Teams of three to six consultants as engagement manager
Financial scope
Engagements of US$1–4m in fees; no budget authority

Mandate

Advise automotive suppliers and their lenders on footprint, pricing and portfolio questions.

Outcomes

  • Worked on 14 engagements for automotive suppliers, leading eight as engagement manager.
  • Built the plant-footprint cost model used in four studies of relocation to Mexico.
  • Advised a lender group on a supplier's liquidity crisis in 2008.

Decisions in context

I joined Harwick Lane's Chicago office in July 2002, two months after finishing the evening MBA, and became an engagement manager in 2005. Almost all my work was for automotive suppliers deciding where to make things and which things to keep making. I built a plant-footprint cost model that compared US, Mexican and Canadian sites on labour, freight, duties and launch risk, and it was used in four relocation studies. I learnt how differently a supplier looks from the customer's purchasing office, the lender's credit committee and the plant floor. In 2008 I advised a group of lenders to a supplier that was running out of cash as volumes collapsed, and saw how fast fixed costs built for peak volume can overwhelm a business. I left at the end of 2008 because I wanted to own operating outcomes rather than recommend them, and private equity offered that sooner than industry did.

Reason for the move

Moved to private equity to take operating responsibility for the kind of businesses I had been advising.

Application Engineer, later Program Engineer, HVAC Modules

Halverton Climate Components

Sector
Heating and air-conditioning modules and heater cores for light vehicles
Ownership
Privately held; family-owned
Company scale
About US$700m revenue in 2001
Employees
3,900
Geography
Dayton, Ohio; plants in Ohio and Tennessee
Reporting to
Engineering manager, HVAC modules
Team
Individual contributor until 2000; then a program team of six
Financial scope
Launch budget of about US$14m in tooling and launch costs for the minivan programme

Mandate

Engineer modules to customer packaging requirements, then lead the launch of a module for a new minivan.

Outcomes

  • Launched the minivan module in 2000 on schedule and within its tooling budget.
  • Reduced module mass by 1.1 kg through a redesigned blower housing.
  • Wrote the internal review showing why the programme lost money at actual volumes, which changed how Halverton quoted tooling.

Decisions in context

I joined Halverton in July 1997, two months after graduating in mechanical engineering, as an application engineer fitting heating and air-conditioning modules into customers' vehicles. The work meant long days between the Dayton plant and customers' engineering centres, negotiating over millimetres of packaging space and grams of mass. In 2000 I became program engineer for a new minivan module and led a team of six through launch, on time and within a US$14 million tooling budget. The minivan then sold about 130,000 units a year against a quoted 240,000, and our two dedicated lines ran half empty. I wrote the internal review that explained the losses, and Halverton began quoting tooling separately as a result. That review, and the evening MBA I finished in 2002, moved me from engineering towards the commercial and strategic questions I have worked on since.

Reason for the move

Wanted to work on the commercial decisions that had left our plant tooled for volume that never arrived.

What I am looking for next

I am not seeking to leave Tallisford. The partial conversion of our Tennessee plant to hybrid and power-electronics cooling, the future of our heavy-duty business through the bottom of the truck cycle and the outcome of the USMCA review all need my attention over the next two years. If I later considered an executive move, it would be to a chief executive or business-unit president role at an industrial company with US$2 billion or more of revenue, where strategy and an operating P&L sit together, or to the chief strategy role at a larger industrial group with an active portfolio. I would look for a chief executive and board who want their strategy officer to bring the investments to refuse as well as those to approve, and a business whose capital decisions will outlast the people who make them.

Meanwhile my next chapter is a board one: a single independent directorship outside the vehicle supply chain, accepted with my board's consent, where I can learn the director's side of a strategy paper before I am asked to chair anything.