Wei ZhangChief Technology Officer · Essays & perspective

Wei Zhang / Chief Technology Officer

Three positions on what insurance technology should be allowed to decide

Perspectives from a life in leadership.

The archive.

Remote-sensing loss assessment

  1. Remote-sensing loss assessment5 min read

    Publish the loss method before the season, not after the storm

    Chinese crop insurers increasingly assess losses from satellite and drone imagery. The method deserves trust only if farmers and county officials can see it, including what the imagery cannot detect, before a disaster rather than after one.

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Claims fraud and fairness

  1. Claims fraud and fairness5 min read

    A fraud model should route a claim, never refuse it

    Chinese insurers now score motor and livestock claims for fraud with machine learning. A score should send a claim to the right reviewer with its reasons attached. When it holds or declines a claim on its own, its mistakes fall on the policyholders least able to wait.

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Platform micro-insurance and data

  1. Platform micro-insurance and data5 min read

    Know less than the platform knows

    An insurer selling micro-policies through a shopping platform is often offered far more data about each buyer than the risk requires. It should take only what the insured event needs, price on that, and keep a full record of every policy, however cheap.

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