Modernisation begins with a business capability
An application replacement is easier to describe than the business change it is meant to enable.
Read the argument
Chief Information Officer United States · Global perspective
Benjamin Coleman
Open to Board appointments · Advisory roles · Speaking invitations
The conviction behind the work
Enterprise technology must support change while keeping essential work dependable. I begin with business capabilities, make dependencies visible and agree ownership of the transition with operating leaders. Resilience and adoption belong in the investment case from the start.
- Applications retired
- 62%
- Simplified estate in three years
- Core platform availability
- 99.98%
- Through a full modernisation
- Run-cost released
- ₹740 Cr
- Reinvested in digital products
- Countries on one ERP
- 14
- From nine legacy systems
Beyond the page
The record behind the perspective.
In the boardroom
- Westmoor Housing FinanceIndependent Director · 2022 — Present
- The Digital Public Goods CouncilAdvisory Board Member · 2020 — Present
Recognition
- CIO 100The Technology Leaders Review · 2024
- Digital Transformation of the YearThe Enterprise Technology Awards · 2022
In conversation
- “Retiring 600 applications without breaking the business”The Technology Leaders Review · 2025
- “What boards should ask about cyber resilience”The Boardroom Review · 2024
- “Episode 98 — Technology debt is a strategy decision”The Leadership Ledger podcast · 2023
Made technology a boardroom conversation about outcomes, not acronyms.
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Ideas are tested in conversation.
For board, advisory and speaking invitations, and for readers who want to take an argument further.
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office@benjamincoleman.example