This letter / 01
The copied workspace carried permissions we had not reconsidered
A copied arrangement can preserve a useful structure while carrying permissions that no longer fit. Technology leaders should identify the business decisions hidden inside reuse.
The customer-workspace pattern looked like an administrative improvement. It offered a consistent structure, familiar screens and less repeated setup when a new relationship began. I approved it for those reasons. What I failed to require was a clear account of the authority carried by its inherited groups and permissions. When the pattern was reused, a business decision about who could see particular information travelled with a technical convenience. The next user received that decision without necessarily recognising that it had been made on their behalf.
