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Emmanuel ZaqverniChief Human Resources Officer

Chief Human Resources Officer India

Let the work challenge the people rule

I build people practices for estate-landscape services around the work employees actually perform, the opportunity a role really offers and the support a new supervisor can receive.

Portrait of Emmanuel Zaqverni
01 / Chief Human Resources Officer
Direct company employees
480
A further 180 vendor workers are employed separately
HR colleagues
18
Three heads; ₹3.1 crore annual function expense
Initial supervisor mentoring places
28 of 41
Seven mentors supporting four participants each; thirteen in a later cohort

Designed for consequence.

A people rule should describe the work it is meant to support. When the rule excludes a real contribution or demands something the job does not need, I want the organisation to reconsider the rule before it judges the person.

The evidence register

ReferenceLeadership work
012018 — Reversing an attendance conclusion I had made too automatic ↗
022023 — Removing mobility where the vacancy did not require it ↗
032025 — Giving supervisors a real mentoring place rather than a name ↗

Let the work challenge the people rule

An attendance rule I approved treated a missing depot entry as an unexplained absence. It did not accommodate authorised work at another estate. When we examined forty disputed records, twenty-four related to approved offsite assignments. Ten recorded actual absence and six needed further examination. I withdrew the automatic conclusion and made the operating account part of the decision. The correction did not establish every employee’s conduct or settle every case; it showed that our own rule had excluded a legitimate way of working.

I lead the people function at Zevqrali Landscape Care in Thrissur. The business maintains private-estate landscapes and supplies nursery stock, with 480 direct employees and ₹92 crore FY2025–26 revenue. A further 180 people work for separate service vendors and are outside that employee count. Eighteen HR colleagues work through three heads within ₹3.1 crore annual function expense. I report to CEO Rita Qelvazthi and work with operations head Suresh Zevqalni. Employment advice, technical competence and safe work each retain their appropriate professional owners.

Later decisions required us to distinguish a vacancy’s actual movement requirements from a general preference for mobile candidates, and a supervisor’s appointment from the mentoring capacity available afterwards. Those questions changed whom we considered and how quickly we could support development. I have no statutory board seat, and my governance preparation is unfinished. Twenty-two proposed annual days for an outside role would need to survive a real calendar assessment. My contribution would concern the connection between a people decision and the work behind it: what an employee was asked to do, what a new role actually requires and what the organisation must provide after making the appointment. A consistent rule matters, but consistency cannot repair a rule that starts from the wrong account.

Authorised offsite work recognised in attendance review

Twenty-four of forty disputed records were corrected after work assignments were examined; six remained unresolved.

Vacancy requirements separated from a blanket mobility filter

All twenty-four applicants entered role-specific consideration, including eight previously excluded by a general condition.

Supervisory development paced to available mentoring

Seven mentors could support twenty-eight participants initially; thirteen of forty-one supervisors entered a later cohort.

A people function with clear operating boundaries

Employment review, technical authorisation and site safety remain connected without becoming interchangeable HR approvals.

Current focus

HR leadership in distributed estate services

Conversations I welcome

A people-leadership mandate and a prepared first board contribution

The leadership record

Trusted with consequential decisions.

Formation

  • Bachelor of Arts in Social StudiesVaqlerni Social Studies College · 1996
Emmanuel reopened a rule he had approved when the operating account contradicted it. He wanted the correction and the remaining uncertainty visible together.
Rita QelvazthiFictional CEO, Zevqrali Landscape Care
The full record ↗

Contact

A people-leadership mandate and a prepared first board contribution

  • Board appointments
  • Executive opportunities