Ishani MalhotraChief Information Officer

Chief Information Officer India · Global perspective

The person behind
the decisions.

Portrait of Ishani Malhotra
Ishani Malhotra

I connect enterprise technology decisions with the way an organisation serves customers, manages risk and gets work done. My experience spans systems modernisation, information governance and the development of technology operating models that business leaders can understand and support.

I see the CIO's role as a bridge between long-lived architecture and immediate business needs. Progress requires a clear view of dependencies, a realistic transition path and a willingness to make difficult choices about the legacy estate. It also requires technology teams that listen well and business teams that share ownership of the change.

My leadership centres on trust, practical sequencing and transparency. I want the organisation to know what its technology enables, what it depends on and where resilience needs attention.

Open to Board appointments · Advisory roles · Speaking invitations

Languages / English · Hindi · Marathi

A leadership conviction

Enterprise technology must support change while keeping essential work dependable. I begin with business capabilities, make dependencies visible and agree ownership of the transition with operating leaders. Resilience and adoption belong in the investment case from the start.

Applications retired
62%
Simplified estate in three years
Core platform availability
99.98%
Through a full modernisation
Run-cost released
₹740 Cr
Reinvested in digital products
Countries on one ERP
14
From nine legacy systems

Career chapters

  1. 2020 — Present 01

    Chief Information Officer

    Aldermoor Group

    Accountable for enterprise technology strategy, information governance and service resilience. Partnering with business leaders on modernisation priorities, transition risk and the operating model for technology services.

  2. 2016 — 2020 02

    Vice President, Enterprise Technology

    Fairhaven Holdings

    Led enterprise systems and technology delivery teams through application change and service integration. Developed an approach that connects architecture decisions with business ownership and practical adoption.

  3. 2011 — 2016 03

    Head of Enterprise Architecture

    Meridian Consolidated

    Designed the target architecture that let the group consolidate acquisitions in months rather than years.

  4. 2006 — 2011 04

    Programme Director, Core Systems

    Westmoor Housing Finance

    Delivered a core-banking replacement with zero customer-facing outages, and learned how to sequence risk.

Board & advisory record

Current appointments

  • Westmoor Housing Finance

    Independent Director

    IT Strategy (Chair) · Risk

    2022 — Present

  • The Digital Public Goods Council

    Advisory Board Member

    Cyber Resilience Working Group

    2020 — Present

Education & credentials

M.Tech, Computer Science
Indian Institute of Technology · 2001
Certified Information Security Manager
ISACA · 2014
MBA, Strategy & Finance
Westbrook School of Management · 2004

Recognition

  • CIO 100

    The Technology Leaders Review · 2024

  • Digital Transformation of the Year

    The Enterprise Technology Awards · 2022

Books & papers

  • The Resilient Enterprise: A Board Guide to Technology Risk

    Ashgrove Press · 2024

In conversation

  • The Technology Leaders Review / 2025

    Retiring 600 applications without breaking the business

  • The Boardroom Review / 2024

    What boards should ask about cyber resilience

  • The Leadership Ledger podcast / 2023

    Episode 98 — Technology debt is a strategy decision

Perspectives from colleagues

Made technology a boardroom conversation about outcomes, not acronyms.

Priya RamanChair, Risk Committee, Westmoor Housing Finance

Modernised the core while the business kept running at full speed. A rare combination of courage and care.

Marcus HaleChief Executive, Meridian Consolidated