Presented to the Board or a committee
Mocvanh Flooring Joint Stock Company
Board of directors
June 2019–present
Presents quarterly on brand, export markets and marketing spend; presented the own-brand plan approved in November 2021. Not a director.
Serena Lim · Chief Marketing Officer · Singapore / Southeast Asia
I would bring the experience of a manufacturer becoming a brand: the commercial choices, the customer relationships at risk and the evidence that buyers and regulators increasingly require. Many Southeast Asian manufacturers are at that point. Their boards are asked to approve own-brand plans, new export markets and traceability investments, often on forecasts prepared by the people who want the plan approved. I can help directors ask which existing customers are affected and how they will hear, what the brand will deliberately not do in its first years, which claims about origin and materials the company can support from its own records, and how distributor performance will be judged beyond the distributor's own purchases. I can also read a marketing budget critically, separating spending that introduces the company from spending that converts serious buyers. I have presented to a board for seven years and reported to its audit and risk committee on traceability, but I have not been a director. I would expect an experienced chair to tell me where my perspective helps and where I am simply repeating management's view.
Presented to the Board or a committee
Board of directors
June 2019–present
Presents quarterly on brand, export markets and marketing spend; presented the own-brand plan approved in November 2021. Not a director.
Reported to a committee
Audit and risk committee
March 2024–present
Reports each half-year on European traceability readiness, the restricted range and customer commitments, jointly with the sourcing director.
| Capacity | Committees |
|---|---|
| Ready to join | Sustainability committee · Risk committee |
I am looking for a first non-executive seat with a Southeast Asian manufacturer, listed or investor-backed, that is moving from contract production towards its own brand or into regulated export markets. Building products, furniture components, coatings or durables sold through dealers would all use my experience; heavy engineering and financial services would not. I would like to join a sustainability or risk committee where traceability, product claims and market-entry risk are discussed, and I would not seek to chair a committee in a first term. On a Singapore board I would expect the Code of Corporate Governance to frame the work, and elsewhere I would learn the local requirements before relying on familiar habits. Twenty days a year is a realistic allowance beside my executive role. I want a board that treats an export brand as a long-term commitment with costs.
The brand-launch decision taught me to ask what an attractive forecast leaves out. The European plan had the larger number, but it did not price the response of a customer worth almost a third of our revenue. On another board I would ask management for a plan's effect on existing customers, the commitments it implies and the person responsible for telling them. I would also ask what the company gives up by waiting, because the slower route carries a real cost. Our investor's director was right that Europe was the larger prize; the disagreement was about order and risk, and recording it in the minutes was healthy. I would want dissent of that kind visible to directors rather than settled quietly before the paper reached them.
When the deforestation regulation was postponed, it would have been easy to restore the full European range and recover lost sales. We kept the restriction and lost part of a customer's orders. As a director I would ask whether a company's compliance preparation is tied to its evidence or to the calendar, and what customers have been told. A postponement can be a sensible reason to pace investment; it is a poor reason to reverse a commitment that buyers have relied on. I would also ask whether the records management produces can be used by the customers and authorities who need them, since a thorough file in the wrong format helps nobody. Sourcing and legal specialists, not marketing, should judge whether the evidence is sufficient.
In my first months I would visit the plants and spend a day with the sales team on customer calls before reading the strategy papers a second time. I would ask the company secretary for recent board minutes, committee terms of reference and a note of any matters on which directors had disagreed. Meetings with the chairs of the audit and risk committees, the head of sourcing and two significant customers or distributors, arranged by management, would help me see where the company's reputation actually sits. I would also read the company's last two sustainability reports against the evidence management holds, because that comparison often shows where claims have run ahead of records. At my first two board meetings I would mostly ask questions. By the end of the year I would hope to have contributed to one substantial decision, perhaps an export-market entry or a traceability investment, and I would ask the chair for a frank view of whether my contribution matched what the board expected when it appointed me.
Mocvanh competes for private-label contracts with Vietnamese, Malaysian and Chinese plants, buys veneer from European and North American mills and sells through distributors in five markets. A seat with any company in those positions would need careful review. Before accepting, I would list my employer, our largest customers, suppliers and distributors and our investor's other holdings, and ask the prospective chair and company secretary to test them against the seat. I would not carry customer pricing, distributor terms or traceability data from one company to another, and I would update my disclosures whenever Mocvanh signed a distributor or private-label customer in a market the other company served. If a recurring agenda item required me to step out, I would discuss with the chair whether I could still serve usefully. My chief executive must approve any external seat in writing, and our investor's director has asked to be consulted.
I hold no shares, family ties or commercial arrangements with any company I would consider joining. My employment at Mocvanh, and its customer, supplier and investor relationships, would be disclosed in full; whether I am independent is for the board and its advisers to assess.
IICA Independent Directors’ Databank: Not yet registered
The Indian Independent Directors' Databank does not apply to the Southeast Asian boards I am considering. I have not registered, and I would follow the director requirements of the relevant market instead.