For editors, producers and programme teams.

Laurent Keller — Chief Human Resources Officer. Building the leadership, culture and capability to thrive.

I build the leadership, organisation and people capabilities that allow strategy to become sustained performance. My work spans succession, organisation design and culture change, with a focus on making people decisions both thoughtful and operationally practical.

I build the leadership, organisation and people capabilities that allow strategy to become sustained performance. My work spans succession, organisation design and culture change, with a focus on making people decisions both thoughtful and operationally practical.

The CHRO's role is to bring a clear view of human and organisational capacity into the enterprise agenda. That includes asking whether the leadership model supports the strategy, whether the organisation can absorb the change being proposed and whether its systems reward the behaviours it says it values.

I favour evidence, candid dialogue and careful execution. I want leaders to share ownership of their people decisions and employees to experience clarity between the organisation's commitments and its everyday practices.