A prediction about an employee is also a decision about management
The practical question is not only whether a model detects a pattern. It is what the organisation intends to do when that pattern is attached to a person.
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Three arguments about the evidence that reaches a leader’s desk.
The most useful staffing total may be the one that needs an explanation
A clean total can conceal several different questions. Workforce planning improves when leaders understand the categories before reacting to the number.
Read the essayAn employee survey should leave room for the answer management did not expect
Participation and a combined score are useful evidence, but neither establishes a single workforce voice. Listening requires an account of disagreement and of what remains unknown.
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