A people policy is a commitment someone else may build a life around. I want its scope to survive the change from a factory conversation to a group presentation. I once approved an attendance award that treated authorised leave as evidence against reliability. Later, I learned to examine who could make a commitment on behalf of an employer, what an overseas assignment meant on return and whether permission to speak internally also covered a public campaign. Clarity must reach the person affected, not merely the approving committee.
The attendance award was meant to recognise reliability. By the end of its three-month assessment in 2016, it had excluded 104 people, including 68 whose only absence was approved leave. I had supported the rule as head of people operations at Zevrashi Industrial Valves. The approval record was available, but the award treated a permitted absence as evidence against the colleague. We stopped before making awards and retained ₹18 lakh of design and administration cost. My mistake was not simply choosing an inconvenient threshold. I had allowed an attendance measure to say more about reliability than it could support.
Peter Mavrelan
Chief Human Resources Officer