The person behind the perspective
I became responsible for the meaning that travelled with the retail number.
The first retail reports I worked on seemed to contain familiar words. Orders, units, visits and sales sounded like things everyone understood. The difficulty appeared when two teams used the same word for observations made at different points in a process. I became interested in that movement from an event to a measure: what had been retained, what had been combined and which meaning a reader would reasonably attach to the result. That interest eventually took me from statistical analysis into responsibility for a retailer's data function.
I completed applied statistics at the fictional Mirevane School of Statistics in June 1993 and joined Orelvane Analytics in August. Within a nine-person analyst team, I prepared and checked evidence without direct reports or an expense delegation. I learned that a calculation could be internally correct while answering a question different from the one its audience thought it answered. My early contribution was to trace definitions back to the source records and explain where a comparison depended on an assumption the summary did not state.
In April 2000 I became an engagement lead. By 2006 I led sixteen colleagues through three direct reports, with EUR 740000 in annual delivery expense. The advisory firm's EUR 26 million revenue and 145 employees described the business around us. I wanted to stay with the consequences of a data decision after the client presentation. A definition that had been carefully explained once could lose its context as the report became routine. Joining Bravernel Retail in July 2007 gave me continuing responsibility for that problem inside the company using the figures.
I made a consequential error as head of retail data in 2009. A warehouse-transfer extract contained 4200 cartons of twelve items and 5400 single items. I accepted a report describing their sum as 9600 units. Luc Tervalon challenged the pack basis: the physical item count was 55800. We corrected the report and retained the original handling units beside the documented conversion, with EUR 360000 in review and reprocessing. The error was mine to explain. A familiar column label had allowed me to overlook what was actually being added.
The commercial-analytics director appointment in September 2014 broadened my remit into the comparisons used to discuss trading. In 2017 a thirteen-week period with EUR 156 million operational gross sales was compared with twelve weeks and EUR 144 million. The total difference did not establish like-for-like growth. Dividing each amount by its weeks did not settle differences in stores or trading conditions either. We retained the full-period totals and rebuilt explicitly defined comparison views for EUR 1.8 million, leaving official financial reporting with its owners rather than asking one analytical adjustment to answer every reporting question.
I became CDO in March 2020. My present function has 112 colleagues through six direct reports and EUR 16.2 million delegated 2026 expense. Bravernel's EUR 4.8 billion company revenue, 580 stores and 18900 employees are separate context. Infrastructure, cybersecurity, finance, merchandising and stock operations do not report to me through those figures. Executive board presentations began with the CDO appointment. The earlier director title described employment responsibility, and this record contains no statutory board seat.
Recent work has focused on the observation a retail dataset can support. An October order cohort needed to retain returns arriving in November without confusing order date with return-event date. A stock-observation pilot needed missing records to remain distinct from days on which no sale was recorded. A recommendation review needed to acknowledge that the products a visitor sees are partly selected by the retailer's previous ranking. These questions share a concern with meaning, but they require different definitions, owners and evidence.
I would bring that concern to a first-board discussion with appropriate preparation, rather than assume that data expertise makes every commercial conclusion mine to reach. I would ask what a measure permits the institution to claim and where another explanation remains possible. Bravernel and every appointment here are invented. The purpose of this profile is to make a data leader's judgement visible through a coherent career, a specific mistake and decisions that preserve the distinction between a record, its interpretation and the responsibility of the people who act on it.

In my own words
I want the reader of a retail measure to be able to return to the event it describes. An order placed, a return received and a product shown to a visitor belong to different accounts of the business. Combining them can be useful, but the combination should not erase the date, unit or observation that gives the result its meaning. My data function makes those relationships inspectable so that a concise trading view can remain honest about the work underneath it.
Nadia Laurent
Career
Chapters of accountability
2020 — present
Chief Data Officer
Bravernel Retail
Preserve the event, observation and exposure behind the measures used to discuss retail performance.
2014 — 2020
Director of commercial analytics
Bravernel Retail
Make trading comparisons explicit about their periods, store perimeter and analytical purpose.
2007 — 2014
Head of retail data
Bravernel Retail
Build continuing responsibility for retail definitions and correct an owned mixed-unit reporting error.
2000 — 2007
Engagement Lead
Orelvane Analytics
Lead analytical assignments whose findings remain intelligible when a client turns them into routine reports.
1993 — 2000
Statistical Analyst
Orelvane Analytics
Trace calculations back to the observations and definitions that determine what they can mean.
Education
Formation
- Bachelor of applied statisticsMirevane School of Statistics1993
Working languagesFrench · English · Portuguese