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Pallavi MevqezniChief Human Resources Officer
Portrait of Pallavi Mevqezni

Chief Human Resources Officer · India

PallaviMevqezni

Make the promise usable where people encounter it

The survey report had no names. I had treated that as stronger evidence of anonymity than it deserved.

Open to
  • Board appointments
  • Advisory roles
  • Speaking invitations

Make the promise usable where people encounter it

I am CHRO of Nevzheqi Travel Stores, an invented Jammu-based retailer of luggage, bags and travel accessories. Forty-eight shops employ 1,650 people. I lead forty-two people colleagues through five heads within ₹7.3 crore annual function expense, reporting to CEO Arun Zhevqenmi. Store operations remain with COO Sonal Deqvezi; the enterprise's ₹96 crore employee cost is not my discretionary budget.

My thirty-year career began as a people assistant. It taught me that a policy is experienced through a manager's explanation, a report's permissions, the calculation behind an award and the time available to read a message. I examine those practical conditions before treating publication as implementation. A process can look consistent centrally while asking quite different things of colleagues in different shops.

In 2021 I endorsed an anonymity promise for an employee survey before sufficiently examining the manager report. Names were absent, but store, role and tenure filters produced fourteen one-person cells. We held the report before manager release and allocated ₹24 lakh to redesign, permissions and explanation. No respondent identity was published in this fictional case. The error was still mine: removing names had not justified the promise I supported.

An award formula made a small sales difference unusually expensive

At 98.8% of sales plan an old scheme paid nothing, while 100.2% paid ₹12,000. A proposed gradual formula produced ₹8,800 and ₹10,200 respectively. We also disclosed that exactly 100% would pay ₹10,000, below the old ₹12,000; redesign did not make every participant better off.

More recorded concerns did not establish more trust

Twelve shops recorded thirty-one concerns after a new channel, against twelve in the previous quarter. Nineteen were closed and twelve pending at cutoff. Those counts described records and process status, not unique people, proven satisfaction or a causal improvement in trust.

A work message required a route colleagues could use

Among 240 colleagues in eighteen shops, 176 had reliable paid-shift access to the work app and sixty-four did not. A ₹46 lakh programme funded shared terminals and paid briefings. Approval did not establish universal receipt or comprehension, and personal phones or off-duty reading were not prerequisites.

Current focus

Making people-policy promises credible through reporting design, explicit reward tradeoffs, individual return arrangements and communication access during paid work. I retain uncertainty about outcomes when the evidence describes only a process or its use.

Conversations I welcome

A first outside non-executive role after qualified relationship and eligibility review. Fictional IICA registration was completed in July 2026; proficiency assessment remains unfinished and no exemption is claimed. Twenty provisional days require employer agreement and realistic preparation.

42

People colleagues

Five heads supporting a fictional forty-eight-shop retailer

₹7.3 crore

Annual function expense

Separate from the retailer's ₹96 crore enterprise employee cost

30 years

Retail people career

People assistant in July 1996; CHRO from January 2022

A carefully written policy can still ask a colleague to accept a promise the organisation has not made workable. I want the reporting design, reward calculation, manager preparation and means of access to be examined alongside the words. My own experience of endorsing an anonymity promise too early keeps that question personal.

Pallavi Mevqezni

Chief Human Resources Officer

Areas of stewardship

Where accountability has been mine.

  1. IPeople-policy promises and contextual privacy
  2. IIIndividual return arrangements
  3. IIIReward design and explicit tradeoffs
  4. IVEmployee voice and communication access

Selected work

Decisions, and what they changed.

I

I endorsed anonymity before testing what the report could reveal

In 2021, while director of people operations, I supported an anonymity promise for an employee survey.

The full account

II

One return programme retained thirty-two individual arrangements

In 2022, thirty-two adults returned to work after extended family-care breaks.

The full account

III

A smoother award curve still required an honest account of its tradeoffs

The annual team award used in twelve shops paid nothing below 100% of sales plan and ₹12,000 at or above it.

The full account

In the words of others

Trusted by those who appoint.

Pallavi put the less favourable award example in front of us before we approved the redesign. That made the choice understandable without pretending every employee would receive more.
Arun ZhevqenmiCEO, Nevzheqi Travel Stores; fictional colleague
She asked whether colleagues could reach a work message during their paid shift before calling the communication complete. The question connected the central process with the conditions in our shops.
Sonal DeqveziCOO, Nevzheqi Travel Stores; fictional colleague

The journal

Perspective, set down with care.

An invitation

Contact

A first outside non-executive role after qualified relationship and eligibility review. Fictional IICA registration was completed in July 2026; proficiency assessment remains unfinished and no exemption is claimed. Twenty provisional days require employer agreement and realistic preparation.

Open to
  • Board appointments
  • Advisory roles
  • Speaking invitations

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