Reza NairChief Human Resources Officer

Sheet 03 · Areas of practice

Where I bring leadership succession to bear.

The domains in which I have carried accountability, and the judgement I bring to each.

  1. 01Leadership succession
  2. 02Organisation design
  3. 03People strategy
  4. 04Culture transformation

How I lead

People strategy must explain how the organisation will build the capability its ambitions require. I connect succession, organisation design and everyday leadership practice, with attention to fairness, privacy and the experience of employees.

At scale

The responsibility, in figures

85%

Senior roles filled internally

Through a rebuilt succession pipeline

+31 pts

Engagement improvement

During a three-year transformation

52,000

Colleagues served

In 30 countries

40%

Women in leadership

Up from 18% in five years

In practice

Decisions and their consequences

Case 01

Leadership succession

Succession discussions relied too heavily on individual nominations. I worked with the board and executive team to define the capabilities required by future roles, assess readiness in context and agree meaningful development experiences. The process made succession a continuing leadership responsibility and connected talent decisions with the direction of the business.

Case 02

Culture transformation

A major change programme needed different behaviours across functions. We translated the desired culture into practical leadership expectations, reviewed the systems that reinforced existing behaviour and created opportunities for teams to discuss difficult trade-offs. The work connected the culture ambition with management practices people could recognise in their daily experience.

Case 03

Workforce strategy

The business strategy was evolving faster than its workforce planning. I brought operating leaders and people teams together to examine capability demand, role design and options for building or accessing expertise. We created a more explicit connection between the strategy, the organisation model and the investments required in people.