Daphne DouglasChief Operating Officer · Essays & perspective

Chief Operating Officer Canada · Global perspective

Where judgement
becomes practice.

Turning enterprise ambition into dependable execution.

Areas of practice

  1. 01

    Operating model design

  2. 02

    Service delivery

  3. 03

    Supply chain resilience

  4. 04

    Performance improvement

A leadership conviction

Operations should make dependable delivery repeatable. I make ownership and constraints visible, listen to frontline evidence and improve the whole workflow rather than optimise one function at another's expense.

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