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Harinder QezlaniChief Operating Officer · Essays & perspective

Field notes / Harinder Qezlani

Chief Operating Officer · India

Dispatch 01 / India

Transfer fidelity and authorised change5 min read

The cleaner picture had changed the work

The appeal of a cleaner archive image does not establish the purpose of the service. Operations must preserve the distinction between a faithful transfer and a separately authorised presentation choice.

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Portrait of Harinder Qezlani
Harinder QezlaniIndia
Punjabi · Hindi · English · Working Gujarati

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Further reading.

  1. 02

    Condition-dependent delivery and operating commitments5 min read

    A carrier count cannot promise a uniform week of work

    The condition and identity of archive material shape the programme before equipment throughput does. A useful timetable states that basis early enough for the customer to make a decision.

  2. 03

    Custody obligations and the economics of entrusted material5 min read

    The copy had arrived; responsibility for the original had not ended

    Digital delivery and the end of physical custody are different events. An archive-service business needs an authorised and funded account of both.

A leadership conviction

A more attractive copy is not automatically a more faithful account of the work entrusted to us.

Operating responsibility through five heads
138 staff
₹34 crore FY 27 expense; separate ₹5.6 crore capital programme
Reprographics and archive-service operations
33 years
Career from July 1993; COO from September 2020
Provisional first-board allowance
24 days
No statutory seat; assessment preparation and consent remain

The cleaner picture had changed the work

I had supported a demonstration that made an old sequence look smoother and more vivid. It was easier to sell than a discussion about what the source actually contained. Ravi Tezqoli asked which changes the customer had authorised and which reference we were trying to preserve. The question exposed the decision I had allowed a preferred appearance to make. Our role was not to substitute the operator's taste for the work entrusted to us.

I am Harinder Qezlani, fictional COO of Tevqori Archive Services in Vadodara. We digitise moving-image collections, coordinate restoration and provide agreed custody, with 196 employees and ₹54 crore FY 26 service revenue. I lead 138 operating colleagues through five heads within ₹34 crore FY 2026–27 expense and a separate ₹5.6 crore capital programme. Customers retain ownership and the relevant rights. Qualified preservation and technical specialists decide how material can be handled and assessed; I connect those conditions with the service we promise.

My career began in reprographics in 1993. I learned to distinguish a copy that looked convincing from a record whose origin and purpose could be explained. Archive work made that distinction more consequential. A scanning timetable depends on the condition of the material, an unchanged digital file can still contain an incomplete transfer, and delivery of a copy does not settle what should happen to the original. I want the operating account to retain those obligations even when a simpler completion claim would be easier to present.

A reference before an enhancement choice

The sixty-work review produced forty-four reference-led transfers and twelve separately authorised presentation versions; four remained undecided. A ₹62 lakh programme kept the source and processing account available without claiming that a preferred appearance established historical authenticity.

Condition changed the promised timetable

A 480-carrier intake contained 360 ready for routine transfer, 84 requiring specialist preparation and 36 with incomplete identification. Replacing an unsupported eight-week promise with an agreed twelve-week programme cost ₹48 lakh. The groups described intake conditions, not completed recoveries.

An unchanged file still needed a content check

All 920 reviewed files passed comparison with their recorded transfer checksums. Content examination nevertheless cleared 892 and held 28 for correction or client review, including 20 with incomplete sound and 8 with a picture-format issue. The ₹37 lakh review did not treat bit-level consistency as evidence that the original transfer was complete.

Current focus

Connecting faithful transfer, material condition, content validation and continuing custody with a service commitment that its owners can explain.

Conversations I welcome

A possible first board contribution involving entrusted assets and specialist service delivery. Fictional IICA registration June 2026, assessment unfinished and no exemption claimed;24 days is an initial allowance requiring consent and a realistic calendar.

Beyond the page

The record behind the perspective.

Formation

  • Diploma in Printing and ImagingZelqovi Institute of Imaging · 1993
Harinder kept the custody obligation in the operating plan after the digital delivery looked complete. He made the storage cost visible before asking the board to decide.
Nandita QelzoriChief Executive Officer, Tevqori Archive Services; fictional colleague
The full record ↗

Contact

A possible first board contribution involving entrusted assets and specialist service delivery. Fictional IICA registration June 2026, assessment unfinished and no exemption claimed;24 days is an initial allowance requiring consent and a realistic calendar.

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