
Chief Human Resources Officer / United States · Global perspective
Victoria Hayes
Open to Board appointments · Advisory roles · Speaking invitations
Succession3 min read
Succession planning must reach beyond the list
A succession list is a starting point, not an account of readiness.
Read the essay ↗- Senior roles filled internally
- 85%
- Through a rebuilt succession pipeline
- Engagement improvement
- +31 pts
- During a three-year transformation
- Colleagues served
- 52,000
- In 30 countries
- Women in leadership
- 40%
- Up from 18% in five years
The journal
Further reading.
- 02
Culture3 min read
Employees learn what matters from the way decisions are made, performance is recognised and difficult information is handled.
- 03
Organisation design3 min read
A headcount plan does not explain whether an organisation can deliver its strategy.
Beyond the page
The record behind the perspective.
In the boardroom
- Calder LogisticsIndependent Director · 2022 — Present
- The Skills Forward FoundationTrustee · 2018 — Present
Recognition
- CHRO of the YearThe People Leaders Awards · 2024
- Best Workplace TransformationThe Boardroom Review · 2022
In conversation
- “Building a succession bench the board can trust”The People Leaders Journal · 2025
- “What remuneration committees miss about culture”The Boardroom Review · 2024
- “Episode 117 — Culture on the night shift”The Leadership Ledger podcast · 2023
Our succession conversations became evidence-based and calm. That is a gift to any board.
Margaret OseiChair, Calder LogisticsThe full record ↗Continue the conversation
Ideas are tested in conversation.
For board, advisory and speaking invitations, and for readers who want to take an argument further.
- Board appointments
- Advisory roles
- Speaking invitations
office@victoriahayes.example