Karthik SrinivasanChief Executive Officer · Essays & perspective
← All essays

Strategy3 min read

Strategy is also a decision about what to stop

A leadership team can agree on growth while avoiding the choices growth requires.

I ask which activities no longer deserve scarce capital and management attention. Stopping work is often the clearest evidence that a strategic priority has become real.

That decision needs an owner and a transition plan. Customers, colleagues and operating dependencies do not disappear when a project leaves a presentation. The chief executive must hold the direction while making the consequences of the decision manageable.

Stopping rarely happens by itself, because the cost of continuing is spread thinly across the organisation while the cost of stopping falls on identifiable people. A project that absorbs some capital, a handful of able managers and a slice of executive time never looks expensive in any single review. Planning cycles reinforce the pattern: budgets roll forward from the previous year and new priorities are added on top. The enterprise ends up agreeing a strategy in principle while funding the portfolio it already had, with fresh ambition simply layered over old commitments.

The practice I rely on is to make every planning round produce a stop list as well as a priority list. Each new commitment must name the work it displaces, whether that is a product line, a market effort or an internal initiative. I then ask the sponsor of each existing activity whether we would start it today, knowing what we now know about our customers and our capabilities. If the honest answer is no, the conversation moves from justification to transition, and the question becomes how quickly the released capacity can reach the new priority.

Consider a business that has decided to concentrate on a narrower set of customer segments, yet still serves a long tail of accounts through bespoke arrangements. Each account may be profitable on paper, but together they consume engineering, service and sales capacity that the priority segments need. Stopping here does not mean abandoning those customers overnight. It means agreeing notice periods, offering migration paths or referrals, and accepting that the freed capacity will arrive gradually. A plan that assumes the benefit is immediate will disappoint, and the disappointment will be blamed on the strategy rather than the sequencing.

The most common failure is a stop decision that is announced but never enforced. The work shrinks for a quarter, then reappears under a new name with the same people and a slightly different budget line. A related argument holds that small bets should be kept alive for their option value. I accept that, provided each bet is declared as an option, given a defined resource ceiling and reviewed against evidence at an agreed point. What I resist is the unacknowledged bet, the one that quietly draws on senior attention without anyone deciding that it should.

This asks something specific of the leadership team. A stop decision cannot be left to the business head whose area is affected, because that person carries the relationships and the loyalty, and will understandably argue for more time. The decision has to be owned collectively, with peers willing to say that the capacity matters more elsewhere. It also asks something of the board. Directors who ask management what it has stopped, not only what it has started, give the chief executive permission to make the choices that a growth agenda quietly depends upon.

In my experience the hardest stop decisions are the ones with a loyal sponsor and a respectable track record. I ask the leadership team to state what the capital and attention would achieve elsewhere, and to agree how we will treat the customers and colleagues affected. When that conversation is held openly, stopping becomes a sign of strategic seriousness rather than a judgement on the people involved.