Oliver CampbellChief Technology Officer · Essays & perspective
Oliver Campbell · Chief Technology Officer · Canada
What a grid engineer would ask from the board table
My contribution to a board
My contribution to a board would be a working engineer's view of physical infrastructure under stress. I have run control rooms, metering programmes and automation projects, and I have written the papers that boards read about them. I can tell a board which numbers in a technology or resilience proposal carry the case, which have been estimated rather than measured, and which questions management has not yet been asked.
Three areas are specific. On cyber security for operational systems, I can help a board move from maturity scores to evidence of how long the organisation can operate without its business network, and what supplier access exists into its control systems. On storm and climate resilience, I can test whether a proposal is ranked by customer impact avoided per dollar, or by visibility. On carbon capture and similar decarbonisation investments, I can read the engineering assumptions behind a cost per tonne and ask whether the figure is captured or avoided, at what hours, and with what credit price.
I would not present myself as a financial expert for audit committee purposes, and I am not a lawyer on regulatory matters. I would expect to serve as a committee member for a year before chairing, and I would be most useful on audit and risk, technology or environment and safety committees.
Judgement in practice
01
Showing a board a customer-minute analysis against a shareholder's request
After the 2022 storm our largest shareholder's council asked publicly for C$138 million of undergrounding in two town centres. Presenting an alternative risked looking as if management was overriding an owner. I gave the board the shareholder's letter and my analysis side by side: the centres accounted for 9% of customer-minutes lost, and long rural feeders for 61%. I proposed C$44 million of automation and covered conductor, with some undergrounding where it was the cheapest fix per customer-minute. The board chose the analysis and asked the chair to explain the decision to the council. On a board I would want management to bring owner pressure into the room with the evidence beside it, and I would expect directors to explain a decision to the owner rather than let management absorb it.
02
Reporting a failed drill to an audit and risk committee
Our first isolation drill in May 2022 was planned for seven days and broke down after nine hours. It would have been easy to describe it as a successful test that identified improvements. I told the audit and risk committee that it had failed, explained the hidden dependency on the corporate identity service and set out what we would fix before the next drill. One director asked whether we should stop drilling until the fixes were complete. I argued that the drill was the only way to find what our diagrams missed. The committee agreed and made the drill an annual agenda item. As a director I would want failures reported in those words and would make it safe for management to do so.
03
Advising a college board against a technology purchase
At Tillbrook College in 2023 the administration proposed C$2.6 million for a virtual-reality training suite for powerline technician students, partly funded by a grant. I asked how many training hours on real poles it would replace and how its value would be measured. The answers were thin. I suggested the board fund a one-term trial with a single cohort and compare its results with the existing yard training. The trial showed value for hazard recognition and none for climbing skills, and the college bought a smaller suite for C$0.7 million. I try to ask what a technology will replace and how we will know, not whether it is modern.
My first year on a board
I would start by learning how the organisation actually operates, not how its papers describe it. In the first three months I would read two years of board and committee minutes and the most recent risk register, then ask to visit a control room, a plant or a field depot and speak with the people who run them on a bad night. I would meet the chair, the chief executive, the chief financial officer, the head of internal audit and the most senior technology and operations executives separately, and I would ask each the same question: which risk does the board discuss least in proportion to its consequence?
For the rest of the year I would serve as a committee member and say less than I think. I would ask for one or two pieces of evidence rather than new reports: the last incident or drill review, the list of external connections into operational systems, or the assumptions behind the largest capital project. I would hold back proposals until I had seen a full annual cycle, unless I saw a safety or security risk that could not wait.
At the end of the year I would ask the chair whether my questions had helped, and whether my utility background had narrowed my view of a different business. I would expect to have learnt more than I contributed.
Conflicts and their management
My employment at Quillmere comes first, and any appointment would require our chief executive's consent and a review by our general counsel. Because Quillmere is owned by municipalities and regulated by the province's energy regulator, I would not join the board of another Ontario electricity distributor, a company that supplies meters, control systems or cyber security services to Quillmere, a generator or storage developer seeking connection to our network, or a body that intervenes in our rate proceedings.
I would disclose my directorships at Tillbrook College and Quillmere Fibre Inc., the fact that Quillmere funds a training partnership with the college, and any relationship with the First Nation development corporation with which we are building a jointly owned substation. If a matter touching any of those relationships came before a board I served on, I would declare it, leave the discussion and ask that the minutes record it. If such matters became frequent, I would resign rather than hold a seat in which I could not contribute.
I would keep Quillmere's confidential security information entirely out of another board's discussions, even where it seemed directly relevant. The twenty-five days a year I can commit would be agreed with Quillmere in advance and would include time for site visits and an unexpected incident.
My independence statement
I am a serving executive of a municipally owned distributor and a director of its fibre affiliate. Any board considering me would need to assess my independence under the rules that apply to it, which for a Canadian listed company include the securities rules on audit committee independence. I would disclose my employment, my directorships, any shareholdings and any commercial relationship between Quillmere and the organisation, and I would not describe myself as independent until that assessment had been made.
Board and committee exposure
Served as a director
Tillbrook College
Board of governors; audit and finance committee member
September 2021–present
Governor of a community college that trains powerline technicians and electricians; member of the committee that oversees its budget, audit and capital projects.
Served as a director
Quillmere Fibre Inc.
Board of directors of an unregulated affiliate
June 2020–present
Executive director of the group's fibre-leasing affiliate; votes on its budget and on contracts with the regulated distributor, under affiliate rules that require arm's-length terms.
Reported to a committee
Quillmere Power Corporation
Audit and risk committee
April 2019–present
Quarterly reports on cyber security, technology risk and isolation drill results; attends for those items.
Presented to the Board or a committee
Quillmere Hydro Inc.
Full board
2022 and 2024
Presented the storm-resilience programme in 2022, set against a shareholder's undergrounding request, and the meter replacement business case in 2024.
Presented to the Board or a committee
Kelsvar Oil Sands Corporation
Board environment, health and safety committee
2013–2014
Presented the capture study and pilot results, including the recommendation to defer a full-scale plant.