Meera KapoorChief Human Resources Officer · Essays & perspective

Chief Human Resources Officer India · Global perspective

A record of
consequential work.

Senior roles filled internally
85%
Through a rebuilt succession pipeline
Engagement improvement
+31 pts
During a three-year transformation
Colleagues served
52,000
In 30 countries
Women in leadership
40%
Up from 18% in five years

Decisions & consequences

01

Leadership succession

Succession discussions relied too heavily on individual nominations. I worked with the board and executive team to define the capabilities required by future roles, assess readiness in context and agree meaningful development experiences. The process made succession a continuing leadership responsibility and connected talent decisions with the direction of the business.

02

Culture transformation

A major change programme needed different behaviours across functions. We translated the desired culture into practical leadership expectations, reviewed the systems that reinforced existing behaviour and created opportunities for teams to discuss difficult trade-offs. The work connected the culture ambition with management practices people could recognise in their daily experience.

03

Workforce strategy

The business strategy was evolving faster than its workforce planning. I brought operating leaders and people teams together to examine capability demand, role design and options for building or accessing expertise. We created a more explicit connection between the strategy, the organisation model and the investments required in people.

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