This letter / 01
Choose the commitments that deserve our capital
A proposed opening programme is easy to picture. The harder leadership task is to compare it fairly with the less visible work an existing estate may need.
A map with twelve proposed shops can dominate a board discussion before anyone has compared the commitments behind it. Each pin gives growth a location. It is harder to make eight existing shops look like an equally consequential strategic choice, especially when the work concerns layouts, displays and back-room arrangements rather than a new place on the map. I learned that difficulty when our proposed ₹54 crore opening programme competed with an ₹18.6 crore refurbishment programme. I had helped the opening proposal gather momentum before asking for the existing estate to receive the same quality of argument.
