Benjamin ColemanChief Human Resources Officer · Essays & perspective

Chief Human Resources Officer United States · Global perspective

Benjamin Coleman

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Succession3 min read

Succession planning must reach beyond the list

A succession list is a starting point, not an account of readiness.

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Portrait of Benjamin Coleman
Benjamin Coleman · Chief Human Resources Officer

The conviction behind the work

People strategy must explain how the organisation will build the capability its ambitions require. I connect succession, organisation design and everyday leadership practice, with attention to fairness, privacy and the experience of employees.

  1. 02

    Culture is experienced through operating decisions

  2. 03

    Workforce strategy starts with capability demand

Senior roles filled internally
85%
Through a rebuilt succession pipeline
Engagement improvement
+31 pts
During a three-year transformation
Colleagues served
52,000
In 30 countries
Women in leadership
40%
Up from 18% in five years

Beyond the page

The record behind the perspective.

In the boardroom

  • Calder LogisticsIndependent Director · 2022 — Present
  • The Skills Forward FoundationTrustee · 2018 — Present

Recognition

  • CHRO of the YearThe People Leaders Awards · 2024
  • Best Workplace TransformationThe Boardroom Review · 2022

In conversation

  • “Building a succession bench the board can trust”The People Leaders Journal · 2025
  • “What remuneration committees miss about culture”The Boardroom Review · 2024
  • “Episode 117 — Culture on the night shift”The Leadership Ledger podcast · 2023
Our succession conversations became evidence-based and calm. That is a gift to any board.
Margaret OseiChair, Calder Logistics
The full record ↗

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