Margot LaurentChief Marketing Officer · Essays & perspective

Margot Laurent / Chief Marketing Officer

Three arguments about what a developer should tell the public

Perspectives from a life in leadership.

The archive.

Community consultation

  1. Community consultation6 min read

    A consultation is only honest while the drawings can still change

    Developers usually consult neighbours once a scheme is drawn, which turns consultation into a presentation. I argue for consulting before the massing is fixed, naming in advance what cannot change, and publishing what was refused as well as what was conceded.

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Pricing in a downturn

  1. Pricing in a downturn5 min read

    A hidden discount costs a developer more than an open price cut

    When rates rose, many developers defended their published prices with paid notary fees, free parking and fitted kitchens. I argue that disguised incentives mislead buyers and lenders, and that an open cut, extended to earlier buyers in the same building, costs less over time.

    Open essay

Environmental claims

  1. Environmental claims5 min read

    A green claim on a new home should arrive with its unit of measurement

    Words such as low-carbon and eco-friendly are becoming untenable in European consumer marketing. I argue that developers should replace them with measured figures, the regulatory baseline and the stage of each estimate, and accept that some buildings will look ordinary.

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