Kenji MoriChief Product Officer

Personal correspondence

Kenji Mori

Chief Product Officer Japan · Global perspective

Finding the customer problem worth building for.

I lead product organisations at the intersection of customer problems, business ambition and technical possibility. My focus is on helping teams make considered choices about what deserves to be built, what should be learned first and what should be stopped.

Product leadership is a discipline of choosing. I connect customer evidence with commercial judgement and technical possibility, so teams understand why an investment matters and what would cause us to change direction.

Kenji Mori

Open to Board appointments · Advisory roles · Speaking invitations

Write to me
Active customers
12 M
Across four product lines
Net Promoter Score gain
+46
After a discovery-led redesign
Products to $100 M ARR
3
From zero, in five years
Roadmap retired
70%
To focus on what customers valued

A record of service

2020 — Present
Chief Product OfficerAldermoor Group
2016 — 2020
Vice President, ProductFairhaven Holdings
2013 — 2018
Director of Product, GrowthLumen Payments
2008 — 2013
Senior Product ManagerKestrel Systems
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The leadership record

Trusted with consequential decisions.

Recognition

  • Product Leader of the YearThe Product Leaders Forum · 2024
  • Best Digital ExperienceThe Enterprise Technology Awards · 2022

In conversation

  • “Retiring 70% of the roadmap was the best decision we made”The Product Leaders Forum · 2025
  • “Discovery as a leadership habit”The Technology Leaders Review · 2024
  • “Episode 125 — The problem worth solving”The Leadership Ledger podcast · 2024

Formation

  • B.Des, Interaction DesignNational Institute of Design · 2004
  • MBA, Strategy & FinanceWestbrook School of Management · 2004
Gave the whole company a shared definition of what customers actually need.
Amara NwosuChief Executive, Lumen Payments
The full record ↗

An invitation

The most consequential work begins with a conversation.

For board, advisory and leadership conversations where product strategy matters.

  • Board appointments
  • Advisory roles
  • Speaking invitations

office@kenjimori.example