I build illustrated-story products that help readers choose their view and download without taking the page away from its creator.
The cropped page looked better in the approval presentation than the whole page did. The pictures filled the phone, and the sequence appeared easier to follow. I approved it in 2019 before we had adequately examined what the crop removed. In a selected review of twenty-four pages, nine lost part of a speech balloon. The words were not decorative material around the image; they were part of the story the product was supposed to help someone read.
A reading aid should give someone a better way into a page without deciding that the original page is no longer worth seeing. I want the product’s convenience to remain a choice the reader and creator can understand.