Tell me which customer question your board is facing

Write to me if your board is weighing a price change, a consumer-rule review or a decline in customer confidence and wants a director who has handled those situations from the executive side. Useful first details are the service you provide, how the company is owned and governed, the committee you have in mind and the time a seat would require. Please keep customer data, complaint files and regulatory drafts for a later, agreed stage. I remain chief marketing officer at Ambrevelle, so I cannot discuss energy supply appointments, and any conversation must allow time for my employer's consent and a relationship review. A chair, a nomination committee member or a search adviser acting for the company is welcome to make the first approach. Questions about an Ambrevelle contract, a bill or an installer referral belong with our customer-service team, which can resolve them faster.