I build people arrangements that distinguish an employee’s contribution from the conditions we gave them to work, learn and compete for the next role.
The eighteen records arrived as a performance issue. Selected workshop assignments had been late, and I approved the associated ratings in 2018 without giving enough attention to the conditions under which the work had been expected. Saira Temralkar’s operating review showed upstream material constraints in twelve cases. The remaining six required individual examination. A delayed output did not by itself establish what the employee had failed to do, and correcting one part of the account did not settle the rest.
A performance judgement or career opportunity should reflect what the person could actually influence and access. I ask whether we supplied the material, the learning time and the notice before deciding what someone’s response tells us about them.