Leading brand strategy, customer understanding and the marketing contribution to commercial growth. Connecting positioning, channel choices and customer experience with the enterprise's priorities.
2016 — 202002
Vice President, Brand & Growth
Fairhaven Holdings
Scope & contribution
Developed brand and growth programmes with sales, product and customer teams. Built capability in customer research, campaign evaluation and the translation of positioning into a consistent experience.
2012 — 201703
Global Brand Director
Aurelia Consumer
Scope & contribution
Repositioned a heritage brand for a younger audience without losing its loyal core, and doubled its share of growth markets.
2006 — 201204
Marketing Manager, Emerging Markets
Harrow & Vale Industries
Scope & contribution
Launched products in seven markets and learned that customer insight travels further than advertising.
Category brand
#1
From fourth in three years
Customer lifetime value
2.6×
Through loyalty and experience redesign
Markets launched
19
One brand, locally fluent
Effectiveness awards
34
For work that moved the business
At the board table
Aurelia Consumer
Independent Director
Customer & Brand (Chair) · ESG
The Creative Futures Trust
Trustee
Programmes
Strong brands begin with a precise understanding of the customer and become valuable through consistent commercial choices. I connect positioning, experience and growth measurement, while staying honest about what the evidence can attribute to marketing.
The leadership record
Trusted with consequential decisions.
Recognition
Marketer of the YearThe Brand Effectiveness Awards · 2024
Women in Leadership — MarketingThe Boardroom Review · 2022
In conversation
“How a fourth-placed brand became the category leader”The Brand Effectiveness Journal · 2025
“Why the board should own brand risk”The Boardroom Review · 2024
“Episode 104 — Customer truth over campaign noise”The Leadership Ledger podcast · 2023
Formation
MBA, Strategy & FinanceWestbrook School of Management · 2004
BA, EconomicsSt. Aidan's College · 2002
Brought the customer into every boardroom conversation, with evidence rather than adjectives.