I lead exhibition logistics by making the opening-date promise, packing choices and reserved crew capacity part of the business decision before we accept the work.
The three assignments looked manageable when I reviewed them separately in 2018. Each had a clear exhibition opening window, and each made commercial sense on its own terms. Together they required nine crew teams at the same time, while our available capacity was six. I approved the combined commitment as COO without giving that overlap the attention it needed. The problem was not that the opening dates had changed unexpectedly; my decision had failed to bring them into one operating picture.
An exhibition has an opening date, but that date does not create another crew or make every crate suitable for another journey. I want the commercial promise to carry the capacity and preparation it requires, including the cost of keeping that capability available.