Executive summary / Personal profile
Build the access case before adding another address

Chief Strategy Officer India
Expansion in rehabilitation should be built around people who can reach the service and the professional capacity needed to sustain it.
Open to Board appointments · Executive opportunities
Start a conversation01 / Leadership approach
An expansion plan should show whose access changes and which resources actually become available. I want to know whether we are counting new people or repeat visits, adding professional capacity or moving it, and bringing a service closer or spending its time on the road. The answer can support a smaller proposal and still be the better strategic decision.
02 / Areas of responsibility
- Understanding people behind repeated service activity
- Distinguishing network additions from internal transfers
- Comparing travel-dependent service models
- Making uncertainty visible in an expansion recommendation
- Outpatient centres
- 6
- Sikkim and adjoining northern West Bengal; current network
- Research and strategy experience
- 29 years
- Service-demand studies to enterprise expansion choices
- Strategy colleagues
- 7
- Two leads; ₹2.4 crore annual function expense
Evidence from practice
- Deferring a seventh centre after changing the unit of demand
- In 2022 I supported a seventh-centre proposal using a four-month sample from the surrounding catchment.
- Finding twelve transfers inside an eighteen-person expansion plan
- In 2024 a proposed centre opening was described as adding eighteen professionals to the network.
- Reworking a home-service option around time spent travelling
- A 2025 home-service proposal treated a weekly resource envelope of ninety-six paid hours as ninety-six hours available for appointments.