Oliver TremblayChief Operating Officer

Chief Operating Officer Canada

Introduce a board vacancy or an operating question

A credit union's service is tested in renewal season, at two in the morning and on the day the power fails.

A short note is enough to begin. Tell me the organisation, who owns or governs it and which committee has a vacancy, and describe the operating questions the board finds hardest to examine, whether outsourcing, continuity, fraud or service across regions. If a search firm is acting for you, I am glad to speak with the partner first. I would need my own board's consent before accepting anything, so early conversations are exploratory, and I will say plainly if a supplier or member relationship rules me out. Please do not send incident reports or customer records at this stage; a general description serves until terms of confidentiality are agreed. Members of Brayloche with questions about their accounts, a fraud report or a mortgage renewal should contact the credit union's member contact centre or their branch, where colleagues can act on it the same day.

Open to Board appointments

Languages / English · French

Canada

Portrait of Oliver Tremblay