Executive summary / Personal profile
Hiroshi Takahashi
Chief Product Officer Japan · Global perspective
Finding the customer problem worth building for.
Open to Board appointments · Advisory roles · Speaking invitations
Start a conversation01 / Leadership approach
Product leadership is a discipline of choosing. I connect customer evidence with commercial judgement and technical possibility, so teams understand why an investment matters and what would cause us to change direction.
02 / Areas of responsibility
- Product strategy
- Customer discovery
- Portfolio prioritisation
- Product operating models
- Active customers
- 12 M
- Across four product lines
- Net Promoter Score gain
- +46
- After a discovery-led redesign
- Products to $100 M ARR
- 3
- From zero, in five years
- Roadmap retired
- 70%
- To focus on what customers valued
Evidence from practice
- Product portfolio focus
- The product portfolio had become a collection of commitments without a shared view of customer value.
- Customer discovery
- A proposed feature had strong internal support but an unclear user problem.
- Product adoption
- A launch met its delivery milestone but required a clearer path to adoption.