Chief Human Resources Officer / United States · Global perspective
A record of
consequential work.
- Senior roles filled internally
- 85%
- Through a rebuilt succession pipeline
- Engagement improvement
- +31 pts
- During a three-year transformation
- Colleagues served
- 52,000
- In 30 countries
- Women in leadership
- 40%
- Up from 18% in five years
Decisions & consequences
01Leadership succession
Succession discussions relied too heavily on individual nominations. I worked with the board and executive team to define the capabilities required by future roles, assess readiness in context and agree meaningful development experiences. The process made succession a continuing leadership responsibility and connected talent decisions with the direction of the business.
02Culture transformation
A major change programme needed different behaviours across functions. We translated the desired culture into practical leadership expectations, reviewed the systems that reinforced existing behaviour and created opportunities for teams to discuss difficult trade-offs. The work connected the culture ambition with management practices people could recognise in their daily experience.
03Workforce strategy
The business strategy was evolving faster than its workforce planning. I brought operating leaders and people teams together to examine capability demand, role design and options for building or accessing expertise. We created a more explicit connection between the strategy, the organisation model and the investments required in people.
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