A client's own engineering centre can be our next contract rather than the end of the account.
My father repaired agricultural pumps in a small workshop in Palakkad. Farmers brought him motors that a dealer had declared beyond repair, and he would ask what the pump had actually been asked to do before he opened it. I did not think of that as a method until much later. I studied mechanical engineering at Kayalveni Institute of Engineering, finished in May 1987 and took a train to Pune for my first job.
Most of our clients will eventually decide that some of the engineering we perform for them belongs inside their own organisation. I would rather help shape that decision early than discover it in a renewal we did not win. Strategy, in our business, means choosing which capabilities remain worth buying from us after a client has built its own team.