Leading enterprise operating performance, delivery reliability and capacity decisions. Connecting commercial commitments with the processes, resources and accountabilities required to fulfil them.
2016 — 202002
Vice President, Operations
Fairhaven Holdings
Scope & contribution
Managed operating teams through process redesign and service improvement. Built an end-to-end view of quality, productivity and customer outcomes across functional boundaries.
2012 — 201703
Vice President, Supply Chain
Harrow & Vale Industries
Scope & contribution
Redesigned a fragmented supply network into three regional hubs, improving service and resilience at once.
2006 — 201204
Plant Director
Calder Logistics
Scope & contribution
Ran the group's largest site and learned that operating discipline begins with the people closest to the work.
On-time delivery
97.6%
Up from 81% across the network
Cost removed
₹1,150 Cr
Without reducing service quality
Sites run
64
Plants, warehouses and service centres
Safety incidents
−48%
Over three operating years
At the board table
Harrow & Vale Industries
Independent Director
Operations & Safety (Chair) · Risk
The Manufacturing Skills Council
Advisory Board Member
Workforce Development
Operations should make dependable delivery repeatable. I make ownership and constraints visible, listen to frontline evidence and improve the whole workflow rather than optimise one function at another's expense.
The leadership record
Trusted with consequential decisions.
Recognition
Operations Leader of the YearThe Operations Excellence Awards · 2024